Policies & Regulations (Please adhere to the following throughout your stay) 

* Any breach of the Resort policies & regulations may result in cancellation of your stay, and the full cost of your accommodation forfeited.

 

* The facilities of Amarna Resort are strictly for the exclusive use of registered guests only. Therefore, visits from family or friends are not permitted on the resort premises, or to use the resort facilities. Amarna Resort reserves the right to charge a fee on your credit card upon these circumstances.

 

* There is one car space allocated to each suite. For the convenience of all resort guests please ensure that your vehicle is parked according to your suite room number.

 

* Please return suite cards to front office upon check-out. Lost cards or unreturned cards will incur a fee of $50 per card.

 

* Please be aware that noise from your balcony / terrace carries throughout the resort. Please limit noise by 10:30pm to 7:00 am. Please respect these hours for all resort guests’ enjoyment. Resort Management reserves the right to remove any persons from the premises for any breach of the Resort policies & regulations.

 

* Resort Pool & Spa is open between 7am – 9pm daily.

 

* Bed configurations are strictly as per suite layout. No rollaway / additional beds allowed in suites. Cots are available for hire for children up to 2yrs old.

 

* All furniture/ items that are the property of Amarna Resort cannot be removed or re-arranged at any time throughout your stay. Amarna Resort reserves the right to charge a fee on your credit card upon these circumstances.

 

* All Amarna suites are non-smoking. An additional cleaning fee of up to $300 may be applied to your account if we suspect there has been smoking in the suite.

 

* Unsafe and or offensive behaviour will not be tolerated within the resort premises.

 

* Your children are to be supervised at ALL times. This includes: in suites, pool areas, car parks and grassed areas.

 

* Skateboards/ scooters/ bicycles are not permitted within the resort premises at any time.

 

* No animals are permitted on resort premises, including in vehicles at the resort.

 

Cancellation Policy:

 

* Notice of cancellation MUST BE IN WRITING AND RECEIVED MORE THAN 30 DAYS PRIOR TO CHECK IN DATE. Cancellations notices received more than 30 days prior to check-in will incur a $100 cancellation fee. If notice of cancellation is received less than 30 days prior to the check-in date, you will forfeit one nights’ accommodation as a cancellation fee.

 

* There is no credit or transfer of stay.

 

* There are no refunds for early departure.